The Customer Journey
80%
80% of the customer journey is finished by the time you connect with them, and by that time, they are looking for confirmation of the decisions they have made.
2/3
2/3 Of customers choose remote human interactions or digital self-service
70%
70% of customers Are willing to spend more online for a new product or service
80%
80% of customers are willing to switch if there is not a consistent experience across channels
Our Journey as Salespeople
We add value by satisfying customers' needs
· quickly
· consistently
· expertly
By building better habits and a better selling process, you are investing in your ability to serve your customers and spend more time where it counts.